Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website.
By using our website, you agree to the terms described in this policy.
Information We Collect
When you visit our website or place an order, we may collect the following information:
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Full name
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Email address
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Shipping address
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Phone number
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Payment information
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IP address and browser information
This information is collected to help us process orders and improve our services.
How We Use Your Information
The information we collect may be used to:
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Process and fulfill your orders
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Provide customer support
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Send order confirmations and shipping updates
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Improve our website and services
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Prevent fraudulent transactions
We will not sell or rent your personal information to third parties.
Payment Security
All payments are processed through secure payment providers. We do not store your credit card details on our servers.
Secure encryption technology (SSL) is used to protect your personal and payment information.
Cookies
Our website may use cookies to improve your browsing experience.
Cookies help us:
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Understand how visitors use our website
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Improve website performance
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Provide a better user experience
You can disable cookies in your browser settings if you prefer.
Third-Party Services
We may use trusted third-party services to operate our website and process orders, including:
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Payment providers
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Shipping companies
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Website analytics tools
These third parties only receive the information necessary to perform their services.
Data Protection
We take appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
However, no method of internet transmission is 100% secure.
Your Rights
You have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your personal information
To make a request, please contact us via email.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@tcrareplants.com
You may also contact us via WhatsApp: +84 977 801 685 for assistance.
Our team will respond within 24–48 hours.